Last updated: April 01, 2024
This Privacy Policy outlines how we collect, use, and protect your information when you use our Services. It explains your privacy rights and the legal protections in place.
We process your personal data to provide and enhance our Services. By using our Services, you consent to the collection and use of information as described in this Privacy Policy.
This policy covers both our mobile applications: the Raccoon Social App and the HaveAliens AI Chat Bot.
Capitalized terms have specific meanings as defined below, regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
Account refers to the unique account created for you to access our Service.
Affiliate refers to an entity that controls, is controlled by, or shares control with a party, where "control" means ownership of 50% or more of voting securities.
Application refers to Have Aliens, the software program provided by the Company.
Company (referred to as "the Company", "We", "Us", or "Our") refers to Have Aliens.
Country refers to: Turkey
Device refers to any device capable of accessing the Service, such as computers, smartphones, or tablets.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using our Services, we may request certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
Usage Data is automatically collected when you use our Service.
This may include your Device's Internet Protocol address (IP address), browser type and version, pages visited, time and date of visits, time spent on pages, device identifiers, and other diagnostic information.
When accessing our Service via mobile devices, we may collect additional information including device type, unique identifiers, IP address, operating system, browser type, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
The Company may use your Personal Data for the following purposes:
To provide and maintain our Service, including monitoring usage patterns.
To manage your Account and provide access to Service features available to registered users.
For contract fulfillment related to purchases or other agreements established through our Service.
To communicate with you via email, calls, messages, or notifications regarding Service updates, security information, or functionality changes.
To provide information about relevant products, services, or events unless you have opted out of such communications.
To manage your requests submitted to us.
For business transfers in connection with corporate restructuring, mergers, acquisitions, or asset sales.
For analytical purposes including data analysis, identifying usage patterns, and improving our Service.
To personalize your experience within our Social App and AI Chat Bot.
To train our AI systems in order to improve the conversation capabilities of our AI Chat Bot.
We may share your personal information in the following situations:
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.
Our Service may give you the ability to delete certain information about you from within the Service.
You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
We implement appropriate security measures to protect your Personal Data. However, please be aware that no Internet-based transmission or storage method is 100% secure. While we employ commercially reasonable security practices, we cannot guarantee absolute security of your information.
We may utilize third-party service providers who may have access to your Personal Data. These providers collect, store, and process information according to their own Privacy Policies.
We may employ third-party services to analyze usage patterns and enhance our Services.
Google Places
We utilize Google Places, a service that provides location-based information via HTTP requests. Google Places may collect information from you and your device for security purposes.
Information collected by Google Places is governed by Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Firebase Analytics
We use Firebase Analytics to collect usage data and improve our mobile applications.
Information collected by Firebase is governed by Google's Privacy Policy: https://firebase.google.com/support/privacy
Our Social App collects user-generated content including posts, comments, location data (when permitted), and interaction metrics.
Our AI Chat Bot collects conversation data to improve AI responses and enhance user experience. Your chat logs may be analyzed to train our AI models.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have questions regarding this Privacy Policy, please contact us: